Terms and Conditions

The service

OpexCall is a cloud call-center service that runs in the browser. It lets a subscriber receive voice calls from customers through a link or a button on a page or website, and route them to the subscriber's agents. It is not a traditional phone line and does not receive calls from ordinary phone numbers.

Free trial

One trial is granted per email address and phone number, for a limited period. When it ends the dashboard stops unless a paid subscription is activated, and we keep the subscriber's data for a limited time after the stop.

Subscription and payment

Plans and prices are listed on the pricing page. A subscription is activated after payment is confirmed. We send reminders before it ends, then a short grace period applies before service is suspended until payment.

Subscriber responsibility

The subscriber is responsible for the accounts and passwords of their agents, for telling their customers that calls may be recorded under applicable law, and for lawful use of the service.

Availability

We aim to keep the service available at all times, without committing to a specific uptime unless agreed in writing. Audio quality depends on both sides' internet connection.

Suspension

We may suspend an account that breaks these terms or abuses the service, and the subscriber may stop renewing at any time.

Contact

For any question please use the contact page.